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Hey guys, just a heads up that people who have placed orders with chain reaction cycles in the last couple of weeks have had the bank details stoles and have had there banks cleared out!!
Here's a bit of info from pinkbike
http://www.pinkbike.com/forum/listcomments/?threadid=115042

This is taken from their facebook page:


Hi everyone,

Apologies for the delay in responding to the concerns you have expressed. We do take your comments very seriously and we understand the worry and frustration caused by credit card fraud. We would emphasise that the number of concerns brought to our attention is a tiny fraction of the number of transactions that we process on a daily basis, but no stone will be left unturned in our investigations.

Our own infrastructure is routinely and independently tested and we are confident that it is robust. We are working with industry experts including the card processing companies to identify possible causes both inside and outside the control of CRC.

We will update you with further information as and when we have it. In the meantime, if you are a customer of CRC and have been recently affected by any of the matters discussed, please contact us on +44 (0)2893343758 between 9am – 5.30pm or email enquiries@chainreactioncycles.com and we will be glad to help you.

The CRC Team

So just be aware and order with secure payment such as paypal or credit card

More problems here:
http://www.singletrackworld.com/forum/t ... ity-issues
http://www.bikeradar.com/forum/viewtopic.php?t=12762610

Yup there are some issue on SDH aswell

http://www.southerndownhill.com/forum/index.php/topic,244075.0.html
Some more information here on SDH

Cheers for the heads up!

Cheers on this, was going to purchase a early in the week but held off,. Looked into it & just used them for a purchase using Paypal due to protection level, rather than credit card.

Interesting post on STW from Daniel Loughin, MD of the company respsonsable for the e-commerce part of CRC, he blamed users visiting dodgy sites for the thefts from cc and dcs, then he edited his name in the profile after posters got a bit angry.

Only good thing to come of this will be, CRC will have to do some amazing offers to get ex-customers back.

perhaps 90% of everything will bring back their customers
im hoping crc will also have a clearance sale on raceface gear aswell

Some reports of problems with paypal now , make sure your CRC and paypal passwords are not the same.

£20 O2 prepay - card now cancelled. Very annoying.

Unlucky Joel.

Bumping this up as people are still having money removed from their cards and CRC are doing eff all about it and no warning on their site.

Wanna sticky this til its sorted, mods?

CRC's attempt to getting there customers back
http://www.chainreactioncycles.com/News.aspx?NewsID=1548&PartnerID=3601

Its on eeeeevery forum so I think its old news but sticky it I will. I was pleased to see the new google optimisation I put in is working as this thread is the number one result worldwide for the search term "crc fraud" haha

First ever sticky topic on EHMTB - revel in the beauty of the orange triangle icon

woo! woo! not sure what the black dot is though.

crc finally owned up
http://www.singletrackworld.com/2011/03 ... d-reports/

claiming only 0.1% of deals are problematic, Theres over 160 people on stw now.